Hi there!

Over the past couple of months we've rolled out some significant updates to SBMG and wanted to take a bit of time to highlight the key elements for you.

First off, a plan update. Across the service we've raised per request sending limits. A lot! Here's what that looks like over our plans:

• Base from 5 to 50 destinations per send (10x) 💪

• Boost from 10 to 200 destinations per send (20x) 🤩

• Pro from 15 to 500 destinations per send (33x) 🤯

I think you'll agree that is quite an improvement to allow queueing of more messages for sending.

Now, on to the product updates…

API  👷

Our API services are the backbone of SBMG. Many of our upgrades you see are enabled by our APIs and there are more you don't see such as those rolled out in June alongside v1.2 on Android. These are important developer updates for anyone with custom integrations, please skip ahead if this doesn't sound like you.

We've defined new endpoints to meet feature requests on our API and in the process clarified our endpoint pattern. We are backwards compatible but do not intend to update logic behind the original endpoint pattern due to architectural improvements we are making. Currently the plan is to keep these routes active through to January 2025 at least but we would welcome feedback on what your timelines could be to change endpoints given minimal to no other request changes. We will of course monitor usage and reach out in the coming months if you are affected and we have not already established a timeline with you. 

To find out more please see our June changelog.

Android 📱

Version 1.2.1 of our app is now available with a collection of improvements and fixes for anyone on earlier 1.1 versions. Without getting too detailed on what's changed we've really been focused on connectivity and reliability which has seen:

• Tests between 1 and 500 message batches sent with a 99.5% success rate 🚀

• Duplication avoidance implemented to protect against some duplicated sending

• Multi-sim support for source address options when sending

• A lot of background improvements that help everything run smoothly 🥷

You can download version 1.2.1 from the gateway download page on portal.sbmg.app. Please reach out if you have any questions we'll be happy to help.

Chats 💬

Seeing your conversation with a contact in a familiar messaging format has been on our roadmap for a while now and we're glad to be able to introduce this for users on Boost or Pro plans this month. 

Chats is home to your messaging threads so now you can see all your messages with a contact in one place rather than scanning through your message log. We've added in some other bits like:

• search

• quick copy

• emoji recommendations  

• a quick 👍 reaction

We have plans to continue developing on and around this view and so we are keen to hear from you how we can make this better too.

Reporting 📊

Reporting data is at the core of our service and the raw message log just wasn't cutting it so at the end of May we released an overhaul of our reporting view with a new detailed report view. Like Chats the new detailed reporting has been in the pipeline and delivers a big change in the usability of SBMG. Reports now have:

• summary metrics that update as you filter

• chart visualisations for your inbound and outbound traffic

• clearer reporting quick actions for Boost and Pro users to export and reply to messages in reporting views.

Feedback 

You can jump in and get started with SBMG with one of our plans here. Our New Zealand based team are always happy to help with any questions or suggestions for our tools to continue improving our service 🇳🇿 If SBMG looks to be of interest to you but you still want to find out more our team's just an email away at support@sbmg.app, please say hi! 👋